I set up an account for my daughter to play but when she tried to sign in she got the account banned message. I had copied the client from my computer to her's rather than downloading directly. Would this cause the problem? Also never got a confirmation email when setting up the account. Is there a problem with registering new accounts on your site at present? Other than that, love what you guys have done. It's great being able to relive memories of my favorite period of WOW. Thanks!